Contact Us

Got a question?
A story to share?
Or maybe you just want to say hello?

We’re always glad to hear from you, whether it’s about an order, a custom request, or just a memory one of our bears brought back. This isn’t one of those places where your message disappears into a void. We read every word. We reply like humans. Because we are.

Visit Us

• Address: 1512 Haight St, San Francisco, CA 94117, United States
• Opening Hours: Monday to Saturday 8:00 AM – 5:00 PM
  (We’re closed on Sundays for rest, tea, and maybe a little sketching.)

If you're nearby, feel free to drop in. You’ll likely find us stitching, wrapping, or chatting about which bear is the most mischievous this week.

Email: [email protected]

We usually respond within 24 hours, often faster unless we’re hand-tying tiny bows or chasing down runaway thread.

Prefer to Talk?

We don’t have a call center. But if you'd like to speak with us, just send us a note with your number and the best time to call, and we’ll reach out ourselves.

Need Help With:

• Tracking your order?
• Choosing the right bear as a gift?
• Making a custom request? Just let us know. We’re here, and we’re listening.

Thank You

Every message we receive reminds us why we started this in the first place. Whether it’s a quick question or a long story, we’re grateful you reached out.

Talk to you soon,
The Leatherise Team